Contact Us
Sweepstakes Casinos covers sweepstakes and social casinos: how the dual-currency model works, which operators offer daily free rewards, and what to check before you register anywhere. If something on the site is unclear, out of date, or you think we've got a detail wrong, we want to hear about it.
How to Reach Us
The best way to contact us is by email at [email protected]. Include the page or operator name if your question relates to something specific we've published, and we'll get back to you as soon as we can. We read every message but can't guarantee a response time, so please avoid urgent or time-sensitive queries.
What We Can Help With
- Corrections or updates to information about a sweepstakes casino, such as a change to its welcome offer or state availability
- Questions about how the Gold Coins and Sweepstakes Coins model works on the platforms we cover
- Feedback on a review, comparison table, or ranking you've read on the site
- General suggestions for improving the site's content or coverage
- Media or partnership enquiries
What We Can't Help With
We're an independent research and comparison site, not an operator, payment processor, or regulator. That means there are some things we genuinely can't resolve for you, however much we'd like to:
- Account issues. We can't access, verify, or reset anyone's account on a sweepstakes casino site. If you're locked out, can't log in, or have a verification problem, contact that platform's own support team directly.
- Redemption or payment disputes. Sweepstakes Coins redemptions, identity verification (KYC), and payout timing are handled entirely by the individual operator. We're not in a position to intervene in or speed up that process.
- Legal advice. We can explain how the sweepstakes model generally works and note where availability varies by state, but we can't tell you whether a specific platform is permitted where you live. Check the operator's own terms and your state's current rules if you're unsure.
- Guarantees about outcomes. Casino-style games involve chance. No one — including us — can tell you what you'll win, or that you'll win at all.
Before You Write In
A lot of common questions are already answered elsewhere on the site. If you're wondering how eligibility, age requirements, or responsible play features work across sweepstakes casinos generally, our Responsible Gambling page covers that in more detail. If you want to know more about who writes and researches this site, visit our About Us page. Our Terms and Conditions page sets out how the site itself operates, including how we handle the information you send us.
A Note on What This Site Is
Sweepstakes Casinos is a comparison and research resource. We review sweepstakes and social casino platforms using publicly available information — welcome offers, game libraries, redemption terms, and state eligibility lists as published by each operator — and note where commercial relationships exist. Commission from any operator we link to does not decide how a platform is ranked or reviewed. If you spot something that looks inaccurate or out of date, telling us helps every reader, not just you.
Sharing Your Experience
If you've played on one of the sweepstakes casinos we cover — whether things went smoothly or you ran into a snag with verification, redemption thresholds, or state restrictions — your experience is useful to us. It helps keep our write-ups grounded in how these platforms actually behave, rather than just what they advertise. When you get in touch, it helps to include which platform you're referring to and roughly when your experience took place, since operators do change their terms, state availability, and promotions over time.